- 1. In the United States, workers must be paid at least a certain amount an hour in each state, because this amount has been set as the
A) national commission
B) minimum salary
C) basis of Form I-9
D) minimum wage
- 2. One benefit that most employees consider very valuable is
A) wages
B) tax withholding
C) paid time off for holidays
D) salary
- 3. Amelia earns $78,000 a year, whether she works 40 hours a week or 70 hours a week. Amelia's earnings are considered
A) salary
B) overtime
C) wages
D) commission
- 4. On Maria's first day at The ABC Store, she spent three hours learning the company's policies and procedures. This was Maria's
A) performance review
B) orientation
C) introduction
D) supervisor meeting
- 5. At The Big Store, Maricruz often talks with Carlos, who has worked at the Big Store for 10 years. Carlos doesn't assign Maricruz work, but he is willing to share his years of experience. Carlos is Maricruz'
A) orientator
B) mentor
C) employer
D) supervisor
- 6. On her first day of her new job, Juanita filled out a form asking her employer to deduct taxes for herself from her paycheck. This form is called
A) W-4 Form
B) Form I-9
C) an orientation tax form
D) Form 1040
- 7. An important part of business etiquette is good judgment, also known as
A) ethics
B) social skills
C) discretion
D) cooperation
- 8. Gonzalo Gutierrez earns $18 an hour loading boxes onto trucks. This week, he worked 48 hours. What will be his total earnings for the week?
A) $810
B) $936
C) $774
D) $970
- 9. The department that recruits employees, administers company policies, develops employee training programs, and manages employee records is known as
A) employee relations
B) human resources
C) the performance review department
D) employee management
- 10. Why is it a good idea to evaluate yourself now and then?
A) so you can get a raise
B) doing well and what you could improve on
C) so you can get a supervisory position
D) to learn ethical behavior
- 11. Which of the following is an example of ethical behavior?
A) Jessica talks to her friends on the phone while she is working.
B) Jaime gets to work on time and works hard during his scheduled work hours.
C) Jonah is polite to customers, but calls them names behind their backs.
D) Judy took $5 from the cash register to pay for lunch, but replaced it the next day.
- 12. Many employers pay for all or part of their employees' health insurance. This insurance is considered
A) wages
B) a commission
C) a benefit
D) part of an employee's salary
- 13. A person who does what needs to be done without being told is showing
A) discretion
B) social skills
C) initiative
D) cooperation
- 14. Employees who do not lie, cheat, or steal, and who are fair and honest in their dealings with others, are behaving
A) with discretion
B) with responsibility
C) ethically
D) with adaptability
- 15. The form that verifies you are legally qualified to work in the United States is called
A) Form I-9
B) Form 1040
C) work permit
D) W-4 Form
- 16. When you work with others on the job to reach a common goal, you are
A) using your social skills
B) showing discretion
C) cooperating
D) showing business etiquette
- 17. Enrique works at Fun, Inc. where employees wear casual clothes and call everyone by their first name. Fun, Inc. could be described as having a casual
A) orientation
B) performance review
C) corporate culture
D) pay scale
- 18. Teresa earns a 20 percent commission on everything she sells. This week she sold $4,550 worth of goods. What commission did she earn this week?
A) $9.10
B) $9,100
C) $91.00
D) $910
- 19. The person who assigns, checks, and evaluates your work is your
A) employer
B) supervisor
C) mentor
D) orientator
- 20. Each year, Olga Madrigal has a special meeting with her supervisor, in which they evaluate how well she is doing her job. This meeting is known as
A) a salary review
B) the management process
C) a performance review
D) an orientation
- 21. What kind of personal information will my employer want me to bring on my first day?
A) Work trends, Medical ID, Evaluation Card
B) Security Form, Thank you letters, Work Evaluations
C) Work Schedule, Credit card, Emergency ard
D) Photo ID, Work permit, Social Security card
- 22. Why have anti-discrimination laws been passed?
A) because people from other places have been drinking.
B) becuse people are always fair.
C) because the governor needs money.
D) because people from minority groups have been discriminated against in the past.
- 23. What kind of person might do well at a job that earns a commission?
A) someone who likes to sing
B) someone who is outgoing and gets along well with others
C) someone who is very smart
D) someone who is good at math
- 24. You call your employer a day or two before you begin work to ask:
A) What time you should go to sleep?
B) How you should drive to work?
C) What time you should arrive and where should you go?
D) What is the salary of the other employees?
- 25. all of the choices are benefits except
A) Child Care
B) Overtime Pay
C) Education Assistance
D) Paid Time Off
- 26. Your employer cannot discriminate against you, or treat you unfairly, because of your
A) Gender
B) Money
C) Mentor
D) Goals
- 27. Employees who do not behave ethically
A) lie
B) are honest
C) do not steal
D) do not cheat
- 28. Social Skills are the skills people use to _________ with others.
A) discretion
B) initiative
C) interact
D) performance
- 29. When you do what needs to be done without being told to do it.
A) social skills
B) cooperate
C) initiative
D) ethics
- 30. An experienced coworker who can answer your questions and offer you guidance.
A) employee
B) friend
C) human resources
D) mentor
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