A) Consumer Relationship Marketing B) Customer Relationship Management C) Customer Resource Management D) Customer Retention Model
A) Increase raw material costs B) Understand customer needs and preferences C) Reduce employee turnover D) Lower taxes
A) Personal diaries B) Social media platforms C) CRM software D) Accounting spreadsheets
A) Avoiding customer feedback B) Ignoring customer complaints C) Identifying sales opportunities D) Exceeding customer expectations
A) To forecast weather patterns B) To analyze customer data for insights C) To track employee attendance D) To monitor competitor activities
A) Company expenses B) Product quality C) Employee annual leave D) Customer loyalty
A) Mining B) Agriculture C) Construction D) Retail
A) Diversifying revenue streams B) Standardizing industry practices C) Minimizing customer interactions D) Aligning with specific business needs |