- 1. Management is the process of planning, organizing, leading, and controlling resources within an organization to achieve its goals. Effective management involves setting clear objectives, delegating tasks, motivating employees, and making decisions that drive the organization forward. Managers are responsible for overseeing operations, maximizing efficiency, and ensuring that all aspects of the business are running smoothly. Good management is essential for the success of any organization, as it helps to optimize resources, drive innovation, and achieve sustainable growth.
Which management function involves setting goals and deciding on the course of action?
A) Planning
B) Controlling
C) Leading
D) Organizing
- 2. Which management function involves coordinating resources and activities to achieve objectives?
A) Controlling
B) Organizing
C) Leading
D) Planning
- 3. Providing motivation, direction, and guidance to employees is a key aspect of which management function?
A) Leading
B) Planning
C) Organizing
D) Controlling
- 4. Which management function involves monitoring performance and taking corrective action?
A) Controlling
B) Leading
C) Planning
D) Organizing
- 5. What is the term for the ability to work effectively with and through other people?
A) Technical skills
B) Communication skills
C) Interpersonal skills
D) Analytical skills
- 6. Which management style involves making decisions with employees rather than on behalf of them?
A) Participative management
B) Autocratic management
C) Transactional management
D) Laissez-faire management
- 7. Which type of power is based on the manager's knowledge and expertise?
A) Legitimate power
B) Reward power
C) Expert power
D) Coercive power
- 8. Which management process involves identifying and selecting the best candidate for available positions?
A) Recruitment
B) Performance management
C) Compensation
D) Training
- 9. What is the term for a system where decision-making authority is delegated to lower-level employees?
A) Bureaucracy
B) Centralization
C) Hierarchy
D) Decentralization
- 10. The process of orienting new employees to the organization, their job, and the work environment is known as:
A) Outsourcing
B) Downsizing
C) Benchmarking
D) Onboarding
- 11. Which management concept refers to the continuous process of measuring performance and taking action to improve it?
A) Benchmarking
B) Quality control
C) Change management
D) Continuous improvement
- 12. What is the term for an agreement between two parties where one provides goods or services to the other for payment?
A) Outsourcing
B) Joint venture
C) Franchise
D) Contract
- 13. Which type of management focuses on the efficient production of goods and services through labor and technology?
A) Strategic management
B) Project management
C) Operations management
D) Financial management
- 14. Which management approach focuses on adapting to changing circumstances and viewing organizations as open systems?
A) Classical management theory
B) Behavioral management theory
C) Contingency theory
D) Transactional leadership theory
- 15. A manager who creates a positive work culture, encourages teamwork, and motivates employees is demonstrating effective:
A) Supervision
B) Leadership
C) Delegation
D) Management
- 16. The process of overseeing and coordinating project resources to achieve specific goals is known as:
A) Quality management
B) Project management
C) Change management
D) Risk management
- 17. What does SWOT stand for in management?
A) Sales, Work, Operations, Training
B) Systems, Workers, Objectives, Technologies
C) Strengths, Weaknesses, Opportunities, Threats
D) Strategy, Workflow, Objectives, Tools
- 18. Which leadership style involves making decisions without consulting others?
A) Autocratic
B) Transformational
C) Democratic
D) Laissez-faire
- 19. What does the acronym KPI stand for in management?
A) Key Performance Indicator
B) Knowledge and Performance Integration
C) Keep Performance Inspirational
D) Key Process Improvement
- 20. What is the purpose of a performance appraisal in management?
A) Assign new job responsibilities
B) Evaluate employee performance and provide feedback
C) Determine employee salaries
D) Identify potential business opportunities
- 21. Which type of organizational structure groups employees by function?
A) Functional structure
B) Matrix structure
C) Divisional structure
D) Network structure
- 22. What is the purpose of change management?
A) Optimize supply chain management
B) Enforce existing policies
C) Help organizations transition to new processes or technologies
D) Increase employee turnover
- 23. What is the process of distributing and coordinating work to achieve organizational goals called?
A) Empowerment
B) Micromanagement
C) Task allocation
D) Delegation
- 24. Which motivational theory suggests that individuals are motivated by unmet needs and that lower-level needs must be satisfied before higher-level needs?
A) Maslow's hierarchy of needs
B) Herzberg's two-factor theory
C) Expectancy theory
D) Equity theory
- 25. Which informational role involves receiving and collecting information relevant to the organization?
A) Spokesperson
B) Negotiator
C) Disseminator
D) Monitor
- 26. Which decisional role involves making choices that affect the organization?
A) Entrepreneur
B) Resource allocator
C) Disturbance handler
D) Negotiator
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