- 1. Quality control is a crucial process in manufacturing and production that involves monitoring and maintaining standards to ensure that products meet specific requirements and expectations. It involves inspecting, testing, and evaluating products to identify defects and deviations from predetermined quality standards. Through quality control measures, companies can identify and rectify issues early in the production process, resulting in higher product quality, customer satisfaction, and reduced waste and rework. Implementing effective quality control practices requires attention to detail, consistency, and a commitment to continuous improvement.
What is the purpose of a control chart in quality control?
A) To track sales performance
B) To design new products
C) To evaluate customer satisfaction
D) To monitor a process over time for variations
- 2. What does the term 'TQM' stand for in the context of quality control?
A) Team Quality Monitoring
B) Total Quality Management
C) Time Quality Metrics
D) Task Quality Measurement
- 3. What does 'ISO' stand for in the context of quality standards?
A) Institutional Service Office
B) Internal Safety Organization
C) Industry Standards Organization
D) International Organization for Standardization
- 4. Which quality concept emphasizes continuous improvement in processes?
A) Kaizen
B) Lean Manufacturing
C) Just-In-Time
D) Six Sigma
- 5. What is the purpose of statistical sampling in quality control?
A) To increase energy efficiency
B) To make inferences about a population based on a sample
C) To set production quotas
D) To track employee attendance
- 6. Which quality control approach focuses on reducing waste and improving efficiency?
A) Total Quality Management
B) Lean Manufacturing
C) Statistical Process Control
D) ISO 9001
- 7. What is the role of a quality control inspector?
A) To create marketing campaigns
B) To examine products or services for defects
C) To handle customer complaints
D) To manage supply chain logistics
- 8. Which quality control approach uses statistical methods to monitor and control processes?
A) Statistical Process Control
B) Total Quality Management
C) Kaizen
D) Just-In-Time
- 9. Which of the following is a key benefit of implementing a quality control system?
A) Reduced employee benefits
B) Higher production costs
C) Increased customer satisfaction
D) Decreased market share
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