A) Buy espresso machines B) Hire baristas C) Develop a comprehensive business plan D) Find a location
A) Employee names and addresses B) Market analysis, financial projections, and operational strategy C) Local weather forecast D) A list of favorite coffee recipes
A) Designing the shop's interior B) Choosing the best coffee beans C) Understanding your target audience and competition D) Hiring the most experienced manager
A) Secure, Wait, Obtain, Thrive B) Strengths, Weaknesses, Opportunities, Threats C) Sales, Wages, Overhead, Taxes D) Start, Wait, Open, Thrive
A) Employee vacation schedules B) Projected revenue and expenses C) Customer feedback forms D) Daily weather reports
A) Foot traffic and visibility B) Proximity to your home C) Lowest rent price D) Personal preference
A) Parking permit B) Dog walking permit C) Health permit D) Gardening permit
A) Pet insurance B) Life insurance C) General liability insurance D) Travel insurance
A) Blender B) Microwave oven C) Espresso machine D) Television
A) Using soap B) Using any type of water C) Ignoring the machine D) Regular cleaning and maintenance
A) Quality, cost, and ethical sourcing B) Brand name only C) Bean size only D) Packaging color only
A) Your personal favorite drinks only B) Dishes you saw online C) Customer preferences and profitability D) Whatever is easiest to make
A) Regular stocktaking and order forecasting B) Ignoring inventory C) Ordering everything at once D) Never ordering enough
A) Singing ability B) Customer service skills and coffee knowledge C) Acting ability D) Physical strength
A) Making tea B) Car washing C) Proper espresso preparation and drink recipes D) Personal gossip
A) Ignoring marketing entirely B) Yelling at strangers C) Wearing a sandwich board D) Social media marketing and local partnerships
A) To annoy customers B) To confuse customers C) To reward repeat customers D) To give away free money
A) Friendliness, efficiency, and problem-solving B) Being rude and dismissive C) Ignoring customers D) Complaining about customers to other customers
A) Regular cleaning schedules and employee training B) Ignoring spills C) Having cats eat the crumbs D) Blaming customers for messes
A) Listen empathetically and offer a solution B) Argue with the customer C) Ignore the customer D) Call the police on the customer
A) Ignoring your bank account B) Spending all your money on lottery tickets C) Tracking income and expenses D) Hiding cash under your mattress
A) Brewing coffee B) Washing dishes C) Processing transactions and tracking sales D) Changing lightbulbs
A) To get dating advice B) To secure better prices and consistent quality C) To get free coffee D) To have someone to complain to
A) Ignoring the competition B) Spreading rumors about the competition C) Offering unique products and services D) Copying everything the competition does
A) Playing favorites B) Ignoring employee needs C) Micromanaging every task D) Providing fair wages and a positive work environment
A) Ignoring expiration dates B) Sneezing on food C) Proper food handling and storage practices D) Leaving food out at room temperature
A) Never B) Regularly, at least annually C) Once every decade D) Only when you're bored
A) It only involves choosing a color scheme B) It is completely unnecessary C) Creates a recognizable identity and attracts customers D) It is only for big corporations
A) Becoming a hermit B) Continuous learning and innovation C) Ignoring new trends D) Blaming customers for changing preferences
A) Rude staff and depressing music B) Uncomfortable chairs and glaring lights C) No atmosphere whatsoever D) Comfortable seating, pleasant lighting, and friendly staff |