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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) Definition of problem
B) None of these
C) Problem Identification
D) Decision Making
E) Decision Management
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Put your employees' needs first
B) Encourage teamwork
C) Be technically proficient
D) Lead by example
E) Treat your staff as professionals.
  • 3. The more ideas that comes up, the better.
A) Cannot be judge
B) Probably False
C) True
D) False
E) Probably True
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Lead by example
B) Encourage professional growth
C) Do something special
D) Treat your staff as professionals
E) Be people person
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) None of these
B) Goals-End Chain
C) End-Means Chain
D) Low-High Chain
E) Means-End Chains
  • 6. Base on the scenario given to you, how can you define the problem?
A) None of these
B) Managing the situation
C) Identification
D) Management
E) Evaluation
  • 7. You must reward the same behaviors every time they appear.
A) Set the goal of working as a team
B) Be consistent
C) Focus on clarity, accuracy and thoroughness in communication
D) Publicly reward and recognize hard work
E) Be the example
  • 8. This method involves the use of highly structured meeting.
A) Both A and B are correct
B) Delphi Group Technique
C) Nominal Group
D) Delphi Technique
E) Nominal Group technique
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Time management skills
B) Knowledge of Industry
C) Good communication skills
D) problem solving ability
E) Ability to direct people
  • 10. Second chances can encourage better work the next time around.
A) Learn How to Listen
B) Learn How to hold People Accountable
C) Motivate, Don't Dominate
D) Show your employees that they matter
E) Look at Failure and Mistakes as Learning Opportunities
  • 11. Managers are expected to grow their skills and those of their team members.
A) Do something special
B) Be a good communicator
C) Be visionary
D) Encourage professional growth
E) Be people person
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Be the example
B) Publicly reward and recognize hard work
C) Set the goal of working as a team
D) Help people enjoy work
E) Never go with "one-size-fits-all
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Management
B) Managing the situation
C) Evaluation
D) Brainstorming
E) Identification
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Be visionary
B) Be people person
C) Be a good communicator
D) Be technically proficient
E) Put your employees' needs first
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Management
B) Manager
C) Decision Making
D) Administration
E) Administrator
  • 16. What is the first step in decision making process?
A) Implement the decision
B) Define the problem
C) Establish an evaluation system
D) Select the best alternatives
E) Identify limiting factors
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Be Human
B) Motivate, Don't Dominate
C) Learn How to Listen
D) Look at Failure and Mistakes as Learning Opportunities
E) Learn How to hold People Accountable
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 2nd Step
B) 3rd Step
C) 1st Step
D) 5th Step
E) 4th Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Be people person
B) Be visionary
C) Encourage professional growth
D) Do something special
E) Treat your staff as professionals.
  • 20. This method involves the use of highly structured meeting.
A) Delphi Technique
B) Delphi Group Technique
C) Nominal Group
D) Both A and B are correct
E) Nominal Group technique
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to Listen
B) Show your employees that they matter
C) Learn How to hold People Accountable
D) Be Human
E) Motivate, Don't Dominate
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Ability to direct people
B) Time management skills
C) Knowledge of Industry
D) Good communication skills
E) problem solving ability
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Decision Making
B) Management
C) Administration
D) Manager
E) Administrator
  • 24. What is the last step in decision making?
A) Identify limiting factors
B) Establish an evaluation system
C) Define the problem
D) Select the best alternatives
E) Implement the decision
  • 25. To monitor the progress of personnel.
A) 5th Step
B) 2nd Step
C) 3rd Step
D) 4th Step
E) 1st Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Strategic Plans
B) All of the these
C) Tactical Plans
D) Operational Plans
E) Contingency Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Be people person
C) Do something special
D) Be a good communicator
E) Be visionary
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Listen and ask questions
B) Remain as transparent as possible
C) Help people enjoy work
D) Publicly reward and recognize hard work
E) Set the goal of working as a team
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Put your employees' needs first
B) Encourage teamwork
C) Be a good communicator
D) Be technically proficient
E) Lead by example
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) None of these
B) Definition of problem
C) Decision Making
D) Decision Management
E) Problem Identification
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Motivate, Don't Dominate
B) Learn How to Listen
C) Be Human
D) Look at Failure and Mistakes as Learning Opportunities
E) Show your employees that they matter
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Set the goal of working as a team
B) Never go with "one-size-fits-all
C) Publicly reward and recognize hard work
D) Be the example
E) Focus on clarity, accuracy and thoroughness in communication
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) Delphi Group Technique
B) None of these
C) Nominal Group
D) Nominal Group technique
E) Delphi Technique
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Be visionary
B) Encourage teamwork
C) Be technically proficient
D) Be a good communicator
E) Put your employees' needs first
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Define the problem
B) Establish an evaluation system
C) Select the best alternatives
D) Implement the decision
E) Identify limiting factors
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Treat your staff as professionals
B) Lead by example
C) Encourage teamwork
D) Put your employees' needs first
E) Encourage professional growth
  • 37. How long did brainstorming must take place?
A) 1 day
B) an hour
C) 30 secs
D) 2 minutes
E) none of these
  • 38. To measure the performance of a company and its personnel.
A) All of these
B) Goal
C) Mission
D) Purpose
E) Aim
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Treat your staff as professionals
B) Put your employees' needs first
C) Encourage professional growth
D) Lead by example
E) Encourage teamwork
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Goals
B) Management by Coordinating
C) Management by Organizing
D) management by information
E) Management by Planning
  • 41. Nominal group technique require discussion of interpersonal communication.
A) Probably False
B) Cannot be judge
C) True
D) False
E) Probably True
  • 42. managers can identify problem areas and improve efficiency.
A) All of these
B) Aim
C) Purpose
D) Mission
E) Goal
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 3rd Step
B) 4th Step
C) 5th Step
D) 1st Step
E) 2nd Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Look at Failure and Mistakes as Learning Opportunities
B) Motivate, Don't Dominate
C) Learn How to Listen
D) Be Human
E) Learn How to hold People Accountable
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management by Goals
B) Management By Objectives
C) Management by Organizing
D) Management by Information
E) Management
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to Listen
B) Motivate, Don't Dominate
C) Show your employees that they matter
D) Be Human
E) Learn How to hold People Accountable
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Problem Identification
B) None of these
C) Definition of problem
D) Decision Management
E) Decision Making
  • 48. To translate the organizational objectives to personnel.
A) 4th Step
B) 3rd Step
C) 2nd Step
D) 5th Step
E) 1st Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Knowledge of Industry
B) Ability to direct people
C) Time management skills
D) problem solving ability
E) Good communication skills
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Operational Plans
B) Tactical Plans
C) Strategic Plans
D) All of the these
E) Contingency Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Do something special
B) Encourage teamwork
C) Treat your staff as professionals
D) Encourage professional growth
E) Lead by example
  • 52. Compare actual productivity to a given set of standards.
A) Alm
B) All of these
C) Goal
D) Mission
E) Purpose
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Time management skills
C) Ability to direct people
D) problem solving ability
E) Knowledge of Industry
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) Ability to direct people
B) problem solving ability
C) Time management skills
D) Knowledge of Industry
E) none of these
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) True
B) False
C) Probably False
D) Probably True
E) Cannot be judge
  • 56. It is the document that outlines the objectives and goals of an organization.
A) Contingency Plans
B) Strategic Plans
C) Operational Plans
D) Tactical Plans
E) All of the these
  • 57. How can you come up with your alternatives?
A) Management
B) Managing the situation
C) Identification
D) Brainstorming
E) Evaluation
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Never go with "one-size-fits-all
B) Be the example
C) Set the goal of working as a team
D) Remain as transparent as possible
E) Publicly reward and recognize hard work
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be a good communicator
B) Do something special
C) Be technically proficient
D) Be visionary
E) Be people person
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) problem solving ability
B) Time management skills
C) Ability to direct people
D) Good communication skills
E) Knowledge of Industry
  • 61. To evaluate and reward personnel progress.
A) 5th Step
B) 2nd Step
C) 3rd Step
D) 1st Step
E) 4th Step
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