A) no communication B) external communication C) internal communication D) none of the above
A) letters and presentations play the most important role B) none of the above C) email and text messaging play the most important role D) individual or team meetings play the most important role
A) who said nothing B) who said the most C) who is responsible for carrying out decisions made D) who said the least
A) devise alternatives B) keep employees busy C) waste valuable time D) decrease information overload
A) increase productivity B) all of the above C) decrease morale D) increase confusion
A) most people prefer face-to-face communication B) they are one type of internal communication C) They are not costly D) They are quick
A) generating ideas B) low technology C) low attention D) availability
A) the written word B) filtering C) selective perception D) morale and productivity
A) feedback B) minutes C) time sheet D) meeting agenda
A) limiting attendance B) taking notes C) hasty decisions D) quality contribution
A) the audience better understand you B) controlling the meeting C) reduce costs D) change perceptions
A) none of the above B) the importance of non-verbal communication C) the importance of verbal and non-verbal communication D) the importance of verbal communication
A) leader B) objective C) agenda D) location
A) closing the meeting B) warm up C) each item on the meeting agenda D) breaks
A) alterations B) no substitutes C) feedback D) fixed structures |