A) no communication B) internal communication C) none of the above D) external communication
A) none of the above B) individual or team meetings play the most important role C) letters and presentations play the most important role D) email and text messaging play the most important role
A) who said the least B) who said the most C) who is responsible for carrying out decisions made D) who said nothing
A) keep employees busy B) waste valuable time C) decrease information overload D) devise alternatives
A) increase productivity B) increase confusion C) decrease morale D) all of the above
A) most people prefer face-to-face communication B) they are one type of internal communication C) They are not costly D) They are quick
A) availability B) generating ideas C) low attention D) low technology
A) morale and productivity B) the written word C) selective perception D) filtering
A) minutes B) meeting agenda C) feedback D) time sheet
A) hasty decisions B) limiting attendance C) quality contribution D) taking notes
A) change perceptions B) reduce costs C) the audience better understand you D) controlling the meeting
A) the importance of verbal communication B) the importance of verbal and non-verbal communication C) the importance of non-verbal communication D) none of the above
A) objective B) location C) agenda D) leader
A) breaks B) each item on the meeting agenda C) closing the meeting D) warm up
A) fixed structures B) no substitutes C) alterations D) feedback |