- 1. Management is the process of planning, organizing, leading, and controlling resources within an organization to achieve its goals. Effective management involves setting clear objectives, delegating tasks, motivating employees, and making decisions that drive the organization forward. Managers are responsible for overseeing operations, maximizing efficiency, and ensuring that all aspects of the business are running smoothly. Good management is essential for the success of any organization, as it helps to optimize resources, drive innovation, and achieve sustainable growth.
Which management function involves setting goals and deciding on the course of action?
A) Controlling
B) Leading
C) Organizing
D) Planning
- 2. Which management function involves coordinating resources and activities to achieve objectives?
A) Controlling
B) Leading
C) Organizing
D) Planning
- 3. Providing motivation, direction, and guidance to employees is a key aspect of which management function?
A) Organizing
B) Controlling
C) Leading
D) Planning
- 4. Which management function involves monitoring performance and taking corrective action?
A) Planning
B) Organizing
C) Leading
D) Controlling
- 5. What is the term for the ability to work effectively with and through other people?
A) Technical skills
B) Analytical skills
C) Interpersonal skills
D) Communication skills
- 6. Which management style involves making decisions with employees rather than on behalf of them?
A) Laissez-faire management
B) Autocratic management
C) Transactional management
D) Participative management
- 7. Which type of power is based on the manager's knowledge and expertise?
A) Expert power
B) Legitimate power
C) Coercive power
D) Reward power
- 8. Which management process involves identifying and selecting the best candidate for available positions?
A) Recruitment
B) Training
C) Compensation
D) Performance management
- 9. What is the term for a system where decision-making authority is delegated to lower-level employees?
A) Decentralization
B) Centralization
C) Bureaucracy
D) Hierarchy
- 10. The process of orienting new employees to the organization, their job, and the work environment is known as:
A) Downsizing
B) Benchmarking
C) Onboarding
D) Outsourcing
- 11. Which management concept refers to the continuous process of measuring performance and taking action to improve it?
A) Quality control
B) Continuous improvement
C) Benchmarking
D) Change management
- 12. What is the term for an agreement between two parties where one provides goods or services to the other for payment?
A) Joint venture
B) Franchise
C) Contract
D) Outsourcing
- 13. Which type of management focuses on the efficient production of goods and services through labor and technology?
A) Operations management
B) Strategic management
C) Financial management
D) Project management
- 14. Which management approach focuses on adapting to changing circumstances and viewing organizations as open systems?
A) Classical management theory
B) Contingency theory
C) Behavioral management theory
D) Transactional leadership theory
- 15. A manager who creates a positive work culture, encourages teamwork, and motivates employees is demonstrating effective:
A) Supervision
B) Management
C) Leadership
D) Delegation
- 16. The process of overseeing and coordinating project resources to achieve specific goals is known as:
A) Change management
B) Quality management
C) Project management
D) Risk management
- 17. What does SWOT stand for in management?
A) Sales, Work, Operations, Training
B) Systems, Workers, Objectives, Technologies
C) Strengths, Weaknesses, Opportunities, Threats
D) Strategy, Workflow, Objectives, Tools
- 18. Which leadership style involves making decisions without consulting others?
A) Transformational
B) Autocratic
C) Democratic
D) Laissez-faire
- 19. What does the acronym KPI stand for in management?
A) Knowledge and Performance Integration
B) Key Process Improvement
C) Keep Performance Inspirational
D) Key Performance Indicator
- 20. What is the purpose of a performance appraisal in management?
A) Identify potential business opportunities
B) Determine employee salaries
C) Assign new job responsibilities
D) Evaluate employee performance and provide feedback
- 21. Which type of organizational structure groups employees by function?
A) Network structure
B) Functional structure
C) Divisional structure
D) Matrix structure
- 22. What is the purpose of change management?
A) Increase employee turnover
B) Optimize supply chain management
C) Enforce existing policies
D) Help organizations transition to new processes or technologies
- 23. What is the process of distributing and coordinating work to achieve organizational goals called?
A) Task allocation
B) Delegation
C) Micromanagement
D) Empowerment
- 24. Which motivational theory suggests that individuals are motivated by unmet needs and that lower-level needs must be satisfied before higher-level needs?
A) Maslow's hierarchy of needs
B) Expectancy theory
C) Herzberg's two-factor theory
D) Equity theory
- 25. Which informational role involves receiving and collecting information relevant to the organization?
A) Disseminator
B) Monitor
C) Negotiator
D) Spokesperson
- 26. Which decisional role involves making choices that affect the organization?
A) Disturbance handler
B) Resource allocator
C) Negotiator
D) Entrepreneur
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