A) Sender B) Feedback C) Receiver D) Messenger
A) Feedback B) Messenger C) Receiver D) Sender
A) Messenger B) Sender C) Receiver D) Feedback
A) Eye Contact B) Listening C) Facial Expressions D) Gestures
A) Pitch B) Inflection C) Facial Expressions D) Tone
A) Humor can break through the stress in a room B) Humor is encouraged in all situations C) Humor is discouraged in certain situations D) Humor allows for more friendly approach
A) Transmitting B) Encoding C) Thinking D) Prioritizing
A) Feedback B) Receptors C) Noise D) Channels
A) Communication Style B) Experience C) Feedback D) Noise
A) Presenting a speech at a luncheon B) Having lunch with a client C) E-mailing a Co-Worker D) Talking with friends at lunch
A) Be very casual in workplace communication B) Keep criticism constructive and positive C) Proofread all written communications D) Check grammar and spelling in written documents
A) Outline B) Flow Chart C) Diagram D) Flash Cards
A) Aggressive B) Loud C) Soft D) Emotional
A) Aggressive Solution B) Passive Solution C) One way solution D) Mutually agreed upon solution
A) Satisfaction B) Cheerfulness C) Friendliness D) Manipulation
A) Bridge of a gap B) Rule C) Control D) Create division
A) Shape the opposing cause B) Do nothing to the opposing cause C) Damage the opposing cause D) Help the opposing cause
A) Loud Talker B) Being poorly prepared C) An Uneducated Person D) Slow Talker
A) Receiving B) Evaluating C) Understanding D) Providing Feedback
A) Secondhand Listening B) Passive Listening C) Active Listening D) Casual Listening
A) Hearing B) Understanding C) Talking D) Focusing
A) Passive Listening B) Casual Listening C) Secondhand Listening D) Active Listening
A) Understanding, Evaluating, Remembering, and Responding. B) Receiving, Understanding, Evaluating, Remembering, and Responding. C) Receiving, Understanding, Remembering, and Responding. D) Receiving, Evaluating, Remembering, and Responding.
A) Responding B) Understanding C) Evaluating D) Receiving |