Chapter 12 Professionalism Quiz
| __ | 1. | compassion | | A. | settlement of differences where each side makes concessions | | __ | 2. | competence | | B. | the ability to do your job well | | __ | 3. | compromise | | C. | act of identifying & understanding another person's feelings | | __ | 4. | conflict resolution | | D. | ability to avoid giving offense through your words and actio | | __ | 5. | empathy | | E. | excited & positive attitude you can bring to your work | | __ | 6. | enthusiasm | | F. | methods for alleviating or eliminating sources of conflict | | __ | 7. | patience | | G. | person's ability to establish relationships with others | | __ | 8. | prioritizing | | H. | soft skill to help you interact with coworkers & patients | | __ | 9. | soft skills | | I. | deep awareness/concern for suffereing of others | | __ | 10. | tacts | | J. | make decision on best order to perform multiple tasks |
| __ | 11. | cover letter | | A. | being on time for work, appointments, & other commitments | | __ | 12. | multitasking | | B. | document that summarizes your job/education qualifications | | __ | 13. | networking | | C. | ability to do more than one that at the same time | | __ | 14. | professionalism | | D. | working cooperatively with others for common goal | | __ | 15. | punctuality | | E. | letter that accompanies a resume to provide additional info | | __ | 16. | resume | | F. | process for developing contacts in interest of future | | __ | 17. | team player | | G. | conduct/attitude required to be the best employee you can be |
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