- 1. An organization is a group of individuals coming together to achieve a common goal or purpose. It typically consists of a hierarchy of positions and roles, each contributing to the overall functioning of the group. Organizations can vary in size and structure, ranging from small, informal groups to large, complex corporations. They can exist in various sectors such as business, government, non-profit, and academia. Effective organization is essential for coordination, efficiency, and success in reaching objectives. Communication, leadership, and clear goals are key elements in creating a well-functioning organization.
What does the 5S methodology focus on in organization?
A) Scatter, Save, Simplify, Store, Sell
B) Sorting, Set in order, Shine, Standardize, Sustain
C) Skip, Stall, Sheet, Systemize, Succeed
D) Steam, Serve, Spy, Satisfy, Surpass
- 2. What does the SWOT analysis tool assess in organizational planning?
A) Satisfaction, Work, Orders, Techniques
B) Speed, Wisdom, Observations, Time
C) Strengths, Weaknesses, Opportunities, Threats
D) Success, Wealth, Obstacles, Tactics
- 3. What is the purpose of creating an organizational chart?
A) To show the structure of an organization
B) To hide information
C) To reduce transparency
D) To confuse employees
- 4. What principle states that 80% of the effects come from 20% of the causes?
A) Darwin's evolution theory
B) Einstein's theory of relativity
C) Newton's third law
D) Pareto principle
- 5. What is the purpose of establishing clear roles and responsibilities within an organization?
A) To avoid confusion and duplication of efforts
B) To discourage teamwork
C) To limit communication
D) To create chaos
- 6. What is the significance of feedback in organizational improvement?
A) Discouraging progress
B) Identifying areas for growth and development
C) Praising regardless of performance
D) Avoiding all criticism
- 7. Which term refers to the process of arranging tasks in order of priority?
A) Prioritization
B) Negligence
C) Randomization
D) Disorganization
- 8. In organizational context, what does the acronym KPI stand for?
A) Keep People Informed
B) Kindly Provide Information
C) Know-How to Perform Inefficiencies
D) Key Performance Indicator
- 9. Which approach focuses on continuous improvement within an organization?
A) Deterioration
B) Stagnation
C) Kaizen
D) Regress
- 10. What is the purpose of creating SOPs (Standard Operating Procedures) in an organization?
A) To encourage chaos
B) To ensure consistency and quality in processes
C) To limit innovation
D) To confuse employees
- 11. What is the goal of lean management in organizational practices?
A) To minimize waste and maximize value
B) To complicate processes
C) To encourage excess
D) To increase inefficiencies
- 12. Which aspect of organization culture focuses on acknowledging and celebrating achievements?
A) Recognition
B) Disregard
C) Blame
D) Negativity
- 13. Why is it important for leaders to lead by example in an organization?
A) To create chaos
B) To ignore responsibilities
C) To discourage teamwork
D) To set a positive tone and inspire others
- 14. What does the acronym CRM stand for in organizational context?
A) Confuse Relationship Matters
B) Customer Relationship Management
C) Continuous Request for Money
D) Commitment to Reduce Mistakes
- 15. Which term refers to the shared beliefs, values, and norms within an organization?
A) Organizational Behavior
B) Organizational Response
C) Organizational Development
D) Organizational Culture
- 16. Which term refers to the formal recording and reporting of financial transactions in an organization?
A) Operations
B) Accounting
C) Human Resources
D) Marketing
- 17. What is a method of problem-solving that involves identifying and analyzing the root cause of issues?
A) Gap Analysis
B) Root Cause Analysis
C) Force Field Analysis
D) SWOT Analysis
- 18. Which term refers to the ability to understand and manage your own emotions and those of others?
A) Behavioral Economics
B) Cognitive Dissonance
C) Psychological Safety
D) Emotional Intelligence
- 19. What involves the process of evaluating and improving an organization’s governance, risk management, and control processes?
A) Performance Audit
B) External Audit
C) Financial Audit
D) Internal Audit
- 20. What is the practice of promoting products, services, or ideas to customers called?
A) Marketing
B) Public Relations
C) Sales
D) Branding
- 21. What involves the intentional creation of a culture where employees feel valued, supported, and motivated?
A) Employee Empowerment
B) Employee Satisfaction
C) Employee Engagement
D) Employee Recognition
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